READ AI PRIVACY POLICY

Last Updated: February 26, 2026

This Privacy Policy describes how Read AI, Inc. (“Read AI,” “Read,” “we,” or “us”) collects, uses, and discloses information about you. This Privacy Policy applies when you visit our websites, including read.ai, (“Sites”) as well as when you use our products and services, including our software client, mobile applications, and chatbot (collectively, our “Services”), or when you otherwise interact with us, such as through our customer support channels or on social media pages. This Privacy Policy does not apply to products and services that link to a different privacy policy. Additionally, this Privacy Policy does not apply to any third-party applications or software that integrate with the Services. We are not responsible for the privacy practices of these third parties, and the information practices of these third parties are not covered by this Privacy Policy. For information on how third parties that integrate our Services use your information, please review the third parties’ disclosures.

We may change this Privacy Policy from time to time. We will notify you by revising the date at the top of this policy, if we make any changes. If we make material changes to this Privacy Policy, we will provide you with additional notice (such as by adding a statement to the Services or sending you a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.

CONTENTS

  1. Collection of Information
  2. Use of Information
  3. Disclosures of Information
  4. Targeted Advertising and Analytics
  5. International Transfers
  6. Data Retention
  7. Your Choices
  8. Additional Disclosures for Individuals Residing in Certain U.S. States
  9. Additional Disclosures For Individuals In Europe
  10. Additional Disclosures for Individuals in Canada
  11. Contact Us

COLLECTION OF INFORMATION

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information directly from you when you create an account, participate in a meeting or use another product or service that integrates our Services, communicate through our text chat feature, provide feedback, make a purchase, communicate with us via third-party platforms, or request customer support.

The types of personal information that we may collect include your name, username, email address, postal address, phone number, account login information, profile photo, your image and/or voice, social media profile ID, user presentations, text chat communications, feedback on our Services, hashed payment card value and billing address, and any other information you choose to provide.

Information We Collect Automatically During Interactions with Us

When you access or use our Services, we automatically collect certain information, including:

  1. Meeting Information: Meeting details including names and email addresses of invitees, meeting subject and description, audio and visual files, and any included meeting access details.
  2. Transactional Information: Information about the transaction when you purchase our Services, such as Service details and purchase price.
  3. Activity, Device and Usage Information: Information about your activity on our Services, including data about the device and network you use.
  4. Approximate Location Information: Information from calendar invitations and your IP address.
  5. Information Collected by Cookies and Similar Tracking Technologies: We use cookies and web beacons to collect information about your interactions with the Services.
  6. Information Collected via Google Account Integration: If you connect your Google account, we may collect your Google user data.

Information We Collect from Other Sources

We may also obtain information about you from other sources, such as video conferencing platforms or third-party data brokers.

Information We Derive

We may derive information or draw inferences about you based on the information we collect, such as:

  • Analytics: Using audio and visual information for user engagement metrics.
  • Demographics: Inferring certain demographic characteristics about users.
  • Company Affiliation: Identifying users during meetings and inferring their company affiliation.

USE OF INFORMATION

We use the information we collect to:

  1. Monitor and analyze trends, usage, and activities in connection with our Services;
  2. Provide the Read Score feature;
  3. Make inferences and derive information about users.
  4. Maintain and improve our Services;
  5. Process transactions and send related information.
  6. Respond to your comments and questions;
  7. Communicate about products, services, and events;
  8. Personalize your experience;
  9. Comply with legal obligations;
  10. Carry out any other purpose described when the information was collected.

DISCLOSURES OF INFORMATION

We disclose personal information in the following ways:

  1. Read Users: Sharing information with other users, including real-time reporting and analytics.
  2. Vendors and Service Providers: Personal information may be shared with our vendors for services we need.
  3. Law Enforcement: We may disclose information in response to legal requests.
  4. Corporate Transactions: We may disclose personal information during negotiations of corporate transactions.
  5. Aggregated Data: Disclosing aggregated or de-identified information that cannot reasonably identify you.

TARGETED ADVERTISING AND ANALYTICS

We engage others to provide analytics services and advertising. These entities may use cookies and tracking technologies to collect information about your use of our Services.

INTERNATIONAL TRANSFERS

Read AI is based in the United States, and we process and store personal information on servers in the U.S. and other countries. We take steps to ensure adequate protection when making international transfers of personal information.

DATA RETENTION

We store information as long as necessary to carry out the purposes for which it was originally collected and for other legitimate business purposes, including to meet legal obligations. For paid accounts, we will store your data until you stop paying, or request deletion.

YOUR CHOICES

In-Meeting Choices

During a meeting, you can remove Read by typing “opt out” into the meeting chat.

Customer Experience Program

You may opt-in or opt-out of the Customer Experience Program.

Account Information

You may update and correct account information by logging into your account.

Cookies

You can adjust your browser settings to remove or reject cookies. Removing cookies could affect the functionality of our Services.

ADDITIONAL DISCLOSURES FOR INDIVIDUALS RESIDING IN CERTAIN U.S. STATES

Collection, Use, and Disclosure of Personal Information for Business Purposes

Category of Personal Information Categories of Recipients Use of Personal Information
Identifiers Vendors, service providers Provide, maintain, and improve our Services
Demographic information Law enforcement Personalize experience
Commercial information Professional advisors Process transactions
Internet activity In connection with corporate transactions Respond to comments and questions

Personal Information that we “Share,” “Sell,” or use for “Targeted Advertising”

Category of Personal Information Categories of Third Parties
Identifiers Marketing partners
Commercial information Advertising partners

ADDITIONAL DISCLOSURES FOR INDIVIDUALS IN EUROPE

Data Controller

Read acts as an independent controller when processing your personal data.

Legal Basis for Processing

We process data based on the performance of our contract, compliance with legal obligations, and legitimate interests.

Data Subject Requests

Individuals have rights such as accessing, correcting, or deleting their personal data. Contact us to exercise these rights.

CONTACT US

If you have any questions about this Privacy Policy, please contact us at privacy@read.ai.